Privacy Policy

1. Data Controller Information

The data controller for Synthetix Design Lab is Synthetix Design Lab LLC, a company registered in California, United States, with registration number C4589210. Our physical headquarters is located at 128 Spear St, Floor 4, San Francisco, CA 94105, USA. For any matters related to data protection and your privacy rights, you may contact our Data Protection Officer at [email protected] or via telephone at +1 415 555 0192.

2. Scope of Data Collection

Synthetix Design Lab LLC collects and processes personal data essential for the delivery of our AI design education services. This includes, but is not limited to, your full name, professional title, company affiliation, email address, telephone number, and payment information when you enroll in our tracks. Additionally, as an AI-driven platform, we collect technical data regarding your interactions with our neural network tools, including prompt history, generated asset logs, and tool usage patterns. This data is collected to provide personalized feedback and to refine our pedagogical models.

We also utilize cookies and similar tracking technologies to analyze website traffic and user behavior. This technical data includes your IP address, browser type, device identifiers, and the specific pages you visit on our domain. This information helps us optimize our website performance and improve the overall student experience.

3. Legal Basis for Processing

We process your personal data under the following legal frameworks: (a) **Contractual Necessity**: To fulfill our obligations under the enrollment agreement, including course delivery and support. (b) **Consent**: Where you have explicitly opted in to receive marketing communications or participated in research surveys. (c) **Legitimate Interests**: To improve our curriculum, maintain the security of our laboratory infrastructure, and protect the intellectual property of Synthetix Design Lab LLC. (d) **Legal Compliance**: To meet our statutory obligations regarding tax, financial reporting, and regulatory requirements in the United States and California.

4. Data Retention and Security

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected. Student records, including certifications and project history, are maintained for a period of seven years following your last interaction with the platform to support alumni verification and career services. Technical logs and tool interaction data are typically anonymized after 24 months. Payment information is handled through secure, third-party processors and is not stored directly on our servers.

Security is paramount at Synthetix. We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes end-to-end encryption for sensitive data transfers, regular security audits of our neural infrastructure, and strict access controls for our staff members.

5. Sharing with Third Parties

Synthetix Design Lab LLC does not sell your personal data to third parties. We may share your information with trusted service providers who assist us in our operations, such as cloud hosting providers (e.g., AWS), email service providers, and AI model providers (e.g., OpenAI, Midjourney) specifically for the purpose of tool integration. All such third parties are bound by strict confidentiality agreements and data processing addendums that ensure your data is handled in accordance with this policy.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or a government agency, to meet national security or law enforcement requirements.

6. International Data Transfers

As a global platform based in San Francisco, your data may be transferred to and processed in the United States. For our students located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that such transfers are conducted under the Standard Contractual Clauses (SCCs) or other recognized legal mechanisms that provide an equivalent level of data protection as required by the GDPR and relevant local laws.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data: (a) The right to access the data we hold about you. (b) The right to rectify inaccurate or incomplete data. (c) The right to request the erasure of your data ('right to be forgotten'). (d) The right to restrict the processing of your data. (e) The right to data portability. (f) The right to object to processing based on legitimate interests. (g) The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your data violates applicable law.

8. Policy Updates

Synthetix Design Lab LLC may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.